In order to give more value to some of FWL customers, after a FWL pilot in the Philippines, we are pleased to announce our new partnership with BQB, who is a Customer (Mystery Shopping) and Employee Experience Expert.

When you want to grow a Global Franchise network, Customer and Employee experience is really key to have the same standards in all the Master Franchise countries.

BQB is on a mission to inspire franchisors to thrive and spiral up their profit by bringing more care into their businesses, making game changing decisions in their culture, enhancing their environments, increasing their employees’ engagement and loyal customers, through a more focused CX & EX Culture.

Listed Number 5 in the Top 30 Global Customer Service Gurus, Claire Boscq-Scott from BQB is an environment, people & customer relationships, Speaker, Adviser & trainer; empowering franchisors to make the game-changing decisions assessing, developing, implementing and measure EX & CX strategies through her Caring Service Culture programs.

Claire, is the author of 2 books, Thrive with the Hive and Thriving by Caring. We are all very excited to be working with Claire and offering her services to our International Franchisors, this is very much in line with our mission to always improve our service delivery and those of our Franchisors.

Franchise World Link, with 17 offices in the World and present in more than 40 countries, with a strong focus in Africa and Asia, since 2014, is specialized in helping investors to find international Master Franchise brands.

IESE Business School Professor and Franchise Worldlink Philippines guest on the Economic Briefing of La Camara

La Cámara Oficial de Comercio de España en Filipinas (Spanish Chamber of Commerce in the Philippines) will have as guest speakers IESE Business School Professor Mike Rosenberg and the Franchise Worldlink Philippines team this coming 6th of September 2019 in Makati City, Metro Manila, Philippines. The session will be in the residence of the Spanish Ambassador to the Philippines.

Professor Rosenberg will present and provide a strategic framework that can help business executives address the challenges of globalization in this evolving geopolitical landscape. He will discuss current geopolitical issues that may cause success or failure in different markets, explore strategies for dealing with global and local complexity, and introduce innovative ideas on recruitment and organization.

Mike Rosenberg is an Associate Professor in the Strategic Management Department of IESE Business School. He began teaching part time in the MBA and Global Executive programs in 1999 and joined the faculty on a full time basis in 2003.

Professor Rosenberg lectures in IESE’s MBA and Executive Education programs where he teaches strategy, geo-politics, and sustainability and publishes a weekly blog on these topics
under the title Doing Business on the Earth. Professor Rosenberg is a member of the Steering Committee of Franchise World Link.

The Sep 6 session will be exclusively for the members of La Camara. La Camara is celebrating its120th anniversary in the Philippines. Since its establishment, the objective of the Chamber is to increase business opportunities among its members and perpetuate the commercial and economic ties that have existed for centuries between Spain and the Philippines.

Franchise Worldlink Philippines is a member of the Spanish Chamber of Commerce in the Philippines, connecting International franchised brands from Spain to Filipino investors. Franchise Worldlink has 17 country offices spanning 50 countries in Europe, Asia, Africa, Middle East and the Americas.

Aside from the event with La Camara, Professor Rosenberg will also facilitate a case presentation for prospective IESE students and will hold a learning session of IESE Alumni on September 7, 2019. Aimee Flordeliza and Cesca de Leon are alumni of IESE Business School.

IESE Business School is the business school of the University of Navarra in Spain, with its main campus in Barcelona. IESE is currently celebrating its 60th year. IESE also has campuses in Madrid, New York City, Munich and Sao Paulo. The school offers both degree and executive education programs for individuals in different career stages coming from all over the globe.

The internationalization of franchising companies is really booming. We are witnessing a new revolution driven mainly by globalization and new technologies. More and more franchisors are studying the different options in order to develop the business through International Master Franchise Licences. Franchise world link’s mission is to help these franchisers precisely. Olivier Guerrero, CEO of the company, agrees to deliver the 3 keys steps before going international.

©Franchise World Link, all rights reserved, May 2019.

Strong willingness to develop your business as an international master franchise.

Don’t start anywhere, no matter how!

In fact, the adaptation of a franchise concept in another part of the world is not really easy. After the indispensable market research or a market analysis alongside with a country visit, and once the countries are targeted, the company must agree on an international development strategy. Some franchisors will simply seize a few opportunities in various foreign countries. And this is fine for the beginning and for the short term; it is what we call internally “Managing Opportunities” many Franchisors at the beginning have been growing internationally that way in the past decades.

But, in truth, an international expansion plan is a necessary strategy for the success of the project! Franchise World Link’s finding is overwhelming: many franchisors are trying to establish themselves everywhere without any prior strategic thinking… Going everywhere and too fast, can create a multitude of problems of internal management at the franchisor headquarters: this type of approach can, in no way be a strategy for the long term.

The International development of your franchise: 2 schools.

The setting up of an international franchise network should be organized step by step. A real strategic pan and reflection on the quality of the partners you identify or that will be presented to you at an early stage is necessary. If you are already a regional franchisor and you are already located in some neighboring countries, then it will be easier to define the next region / continent you want to target.

It is noted that 2 schools of thought in international franchise development coexist:

The first school favours expansion in geographically and culturally closes countries.

The second view is that speaking the same language is the decisive criteria for the choice of countries. French companies entering French Speaking Africa or Spanish companies entering Latin America is a common example.

First of all, it is essential to analyze whether your business concept is free of duty. You need to identify in which country you could quickly be successful and what adaptations would be necessary to attract master franchisees from that country. For the company, the imperative need to rethink its strategy is a major challenge. This strategy must also be shared with shareholders and be non-restrictive. It also requires to be entrusted exclusively to the Director of international expansion or to its CEO. Ideally, at startup a small, culturally open team with international experience is needed. You must also plan a development budget and prepare a coherent “master” financial model.

Having a good Franchise legal adviser

 Having a good legal adviser is very important. In your home country, your legal department must be familiar with foreign countries. In the targeted country, you need a good specialist to check the master franchise contract. Each country is very different and the master franchise contract needs to be examined at the local level, in accordance with local laws and regulations. Then, the pilot test process, as well as pre-contractual information documents may vary from one country to another. In order for the chosen investor to operate, some countries require government authorization to be recognized as master franchisee. In addition, a pilot will be required before the master is allowed to market unit franchises. In some countries the Disclosure Document is required (Mainly USA and Europe) in some other countries it is not necessary (Africa and some Asian Countries), as the franchise laws are not applying and all contracts relies on commercial laws.

Nevertheless having a good Franchise lawyer is important, but is not everything. As a Franchisor you should be able to guide the franchise lawyer in what you want to achieve abroad in line with your strategy.

Too many franchisors that have been successful in their home countries tend to consider the world as a Global market. There are many various options that could be adapted, such as considering Licensing agreements in some countries or other hybrid systems that could adapt to the new country or the new continent.

Financial Modeling, accounting, reporting and controlling.

Reporting and controlling is essential.

The Financial model should be carefully prepared and monitor in line with the Legal targets reflected in the Master Franchise Agreement. (MFA).

The financial model should include all incomes such as Entry Fees, Royalties, and Marketing Fees.

Accounting would be done by the Master Franchisee and reviewed by an extralegal Auditor; this should be clearly specified in the MFA.

In fact the reporting and the control methodology should be clearly mentioned in the MFA, including targets in terms of sales and Key Performance Indicators.

The franchisor headquarters should have a dedicated manager following and monitoring carefully, each country or each area, with regular contacts and regular visits on the field.

Auditing.

Throughout the duration of any Franchise Agreement, the Master Franchisee should allow the Franchisor to electronically control sales and/or, to enter the premises used by the Master Franchisee during the trading hours, to carry out any inspections or audits of the Master Franchise as the Franchisor reasonably requires.

The Master Franchisee could conduct inspections of all the sub-franchisees in the Territory, and of its operations, in accordance with the standards from time to time established by the Franchisor in the MFA. The Master Franchisee shall provide all reports to the Franchisor with respect to the findings of such inspections, in such form and at such times as Franchisor shall require.

Another way to control the Master or the Unit Franchisees in through an integrated CRM and a cash control IT software tool (There are many available in the market), where the franchisor could have access to all the daily data.

Increase the value of the franchisor.

As for the financial aspect, an international expansion has its own costs, but will positively affect the valuation of the franchisor’s comapny. Being part of an international franchise network will greatly stimulate people internally and franchisees globally.

Olivier Guerrero – CEO franchise world link.

The day of “Revolution in the World of Retail” was held on the 19th of September in Barcelona, ​​Spain.

It was much more than an awards ceremony.

Two round tables were held, the first focused on “The importance of the Networking for the StartUps” where Christian Marion of French Tech, served as moderator of important players in the entrepreneurial sector with multidisciplinary profiles. Among the participants in this round table were Ricardo Rustarazo from Retail Trade, Marc Gallardo from RSM, Olivier Guerrero from Franchise World Link, Franch Mourge from Lunilo and Damien Jacquinet from Impacteo Digital.

The second table, “The ROI of recognition” was led by Frederic Castro from Digitalents, accompanied by Laura Torrents from Oikos Consultants, Agustí Molias from Smartcex, Xavier Cross from Aecoc, Miguel Capel from RSM and David Ortega from EADA Bussines School, all of You stressed the importance of making the teams participate in the recognitions that any company receives, thus favoring the team feeling and the value of their own talent.

After the round tables the awards were given.

The winners by categories were:

· HIPERMARKETS: Carrefour

· FRESH PRODUCTS: Carrefour

· SUPERMARKETS: LIDL

· ONLINE SUPERMARKETS: Eroski Online

· NATURAL COSMETICS: YvesRocher

· PERFUMS & COSMETICS: Sephora

· OPTICAL: General Optics

· LINGERIE: HunkeMöller

· FAMILY FASHION: Primark

· ONLINE FASHION: Asos

· DIY: Leroy Merlin

· FURNITURE, DECORATION & HOME TEXETIL: Ikea

· TAPAS & BREWERY: 100 Montaditos

· FAST FOOD: McDonald’s

· HAMBURGERS: TGB | The Good Burger

· HOME DELIVERY PIZZAS: Telepizza

· BIG STORES: Amazon

· MARKET PLACE: Amazon

· MULTIMEDIA, COMPUTERS & TELECOMMUNICATIONS: MediaMarkt

· ONLINE MULTIMEDIA, COMPUTERS & TELECOMMUNICATIONS: MediaMarkt

· SPORTS SHOPS: Decathlon

Original version (in Spanish).

The Best Franchise of the Year!

HOTEL FIRA CONGRESS – BARCELONA, SPAIN.
September 19th, 2018

Do not miss this opportunity, get your ticket to Franchise of the Year awards ceremony in Spain, Barcelona:

https://mejorcomerciodelaño.es/revolucion-mundo-del-retail-entrega-premios-mejor-comercio

One of the most anticipated events on the calendar of all Retailers and StartUps is the awards ceremony; and that of this year, 2018/19, promises to be a day of reflection and innovation, full of intrigue and emotion, but above all of high added value content.

The ceremony promises to be especially attractive, since in addition to the two awards of trophies there will be two round tables in one of the round table Franchise World Link will participate, each one oriented to a different theme and a live vote.

There are several candidates of merit for the Trade of the Year award, WebShop of the Year and Franchise of the Year, voted by consumers, and each of the favorites is about to mark a milestone.

Olivier Guerrero – CEO of Franchise World Link – is invited to participate in Franchise Seminar in Medellin, Colombia on the 25th and 26th of May 2018.

The organizer of the seminar is Expo Business Colombia.

Agenda includes the discussion of current topics in Franchise industry starting with how to obtain a franchise license to how to develop this business model for your own business.

Our specialists will talk about the different areas and show you how to expand your venture to a franchise model at a national and international level. We would like to take into account different areas of business development: legal, financial, marketing, technological, human resources. We will discuss the keys points about ensuring that your business model is profitable, growing and successful.

You can find more information about this event at:

Franchise World Link at The Twelfth International Conference on Digital Society and e-Governments

We are delighted to announce that Amirhossein Roshanzamir the director of Franchise World Link Regional Office in the Middle East has published a new paper titled “ Dilemmas of Branding for Start-ups” at The Twelfth International Conference on Digital Society and e-Governments – ICDS 2018 in Rome, Italy.

Amir discusses the opportunities and challenges which start-ups face in building up their brands in the digital era and suggests a three stages modular and incremental approach to build a start-up’s brand from scratch. The copy of the paper can be downloaded from below link :

http://www.thinkmind.org/index.php?view=article&articleid=icds_2018_4_10_10044

At Franchise World Link we believe reputation and brand are the most important financial assets of any franchise business model. We are also keen on working and supporting start-ups, especially in the emerging markets since we consider them to be the engines of growth for addressing local problems through creative technologies and innovative solutions.

We congratulate Amir on publishing this research and looking forward to supporting and helping start-ups in the emerging markets where we are operating.

Please contact us for more information, if you are a start-up who wish to grow or a company who plan to expand globally through franchise or license model.

Franchise World Link participates in the First International Franchise Expo in Casablanca, Morocco

We are pleased to announce that the Franchise World Link, with 16 offices in the World and present in more than 40 countries, specialized in helping investors to find international Franchise brands, will be present at the International Franchise Expo to be held in Casablanca, 13th and 14th of April 2018 at the Hyatt Hotel.

Lamyae Belqadi, Country Manager Morocco based in Casablanca, commented “We are a growing country for Franchise and Morocco is an entry gate for Africa, our CEO Olivier Guerrero will be present in Casablanca during the event”

For more information please contact us: Lamyae Belqadi, Country Manager Morocco, Franchise World Link, lamyae.belqadi@franchiseworldlink.com, Tel: + 212 619 39 83 79, Fax: + 212 522 98 69 06, www.franchiseworldlink.com

How to Franchise in the Philippines

Franchise World Link – the innovative company aiming to connect players in the franchise industry worldwide in Europe, Asia, Africa, and North America – is pleased to announce the launch of their new country – Philippines.

Olivier Guerrero, CEO of Franchise World Link, shares, “we are happy to welcome the Philippines in the Franchise World Link Network. The Philippines is the 16th office for Franchise World Link, now covering 50 countries. The Philippine office will be managed by Maria Francesca de Leon and Aimee Flordeliza.”

The Philippines has a population over 100 million and is strategically located as a gateway to Southeast Asia. It is among the fastest growing economies in the world with a 6.7% GDP growth for 2017. Economic growth is consumer driven, fueled by Overseas Filipino worker remittances and growth in Business Outsourcing. The country is in a demographic sweet spot with the median age of 23 years.

Maria Francesca de Leon, Country Manager for the Philippines, shares her views on international franchise opportunities in the Philippines:

“‘The franchising industry in the Philippines has been active and dynamic since the early 1990s. Our country has both home-grown and foreign brands have succeeded in the franchise model, making the country attractive for both inbound and outbound projects. Filipino investors and consumers are well-travelled, exposed to international brands and are willing to spend money on lifestyle / aspirational products & services.”

Aimee Flordeliza, Country Manager for the Philippines, shares, “we are happy to be part of the Franchise World Link Network and are excited to help more international brands enter the Philippines. We believe that concepts related to Food & Beverage, Retail, and Health and Wellness are doing well in the country. We are also very hopeful to share great Filipino brands to other countries.”

For any business queries or help to establish presence in the Philippines and the region, or, if you would like to take your business international please contact Franchise World Link Philippines at info.philippines@franchiseworldlink.com

Franchise World Link – An international franchise broker, with a strong focus on developing franchise businesses in Europe, Africa and Asia is announcing the reopening of InXpress in France.
inXpress press release. Launching in France

Franchise World Link has been helping InXpress to recruit a New Country Manager for France. In 2018, new franchise units will open in key cities in France and in the future, InXpress plans to cover the full territory.

Olivier Guerrero, CEO, Franchise World Link commented “France is a key hub in Europe for logistics services and franchising is growing quickly in the country. This is why we have been working with InXpress to help them finding them a good Country Manager for France”.

About Franchise World Link

Operating in with 16 offices in the world, covering more than 45 countries; Franchise World Link aims to help international franchisors and entrepreneurs to grow their business in fast developing countries of Europe, Africa and Asia, where a large potential for franchise business opportunities is taking place today. We recruit top staff; we liaise investors and entrepreneurs with franchisors worldwide and help investors to access the large brands. We help with mergers and acquisitions in the franchise industry

www.franchiseworldlink.com

About InXpress

InXpress is a global network of over 300 franchisees that offer SMEs express, freight and mail services through world-class carriers that our customers know and trust.

The InXpress franchise opportunity gives individuals with business or management experience the platform to develop their existing skills to build a scalable and flexible business with high earning potential.

InXpress is the largest franchise based international transportation services provider in the world. Founded in 1999 and with annual system revenues in excess of $145 million USD in 2017, the company has a long history in managing successful businesses around the world. This is combined with the facilities and know-how to train and support franchisees in running a sales and business management franchise.

Now located in 14 countries, the multi award-winning business has its global headquarters in Manchester, UK.

www.inxpress.com

Colombia is the second exporter of flower species, the third largest coffee producer in the world, the first in Latin American coal reserves and in the first in production of emeralds in the world, and now, that peace has arrived in this country, the quality of life is improving, entrepreneurship is being encouraged, small and medium enterprises are projected to grow in small cities, and the country has already begun to grow in industrial, social and cultural terms, demonstrating that there is a little left of the image of war that it has had.

Colombia in economic terms

In 2016 during the peace process, according to figures from “La Revista Dinero” in its digital version, the construction sector grew 4.1% and obtained more than 1 trillion Colombian pesos (330 Billion USD) in profits and the manufacturing industry and financial institutions registered profits of just over 2 billion Colombian pesos (660 Million USD), and according to data released by the Banco de la República, FDI in the country grew 15.8% over the previous year, transport, agriculture and manufacturing surpassed the investment in 32%, also it is interesting the 122% increase in the electricity sector and 46.5% in communal services, and that Bogota, the Colombian capital, was positioned as the third city in Latin America that more generated direct jobs (approximately 5,000); confirming that Colombia is one of the most economically stable countries in Latin America.

Today, estimates predict that foreign investment will triple annually and reach USD 36 billion, compared to the USD 12 billion that come today. According to a DNP (National Planning Department) study, per capita income for Colombians would double in a decade from USD $ 6800 to USD $ 12,000, and economic growth of 1.1% and 1.9% annually, which means that in the coming years there will be a rebound in the sectors of construction, agriculture, tourism and industrial.

Figures released by the Banco de la República show that FDI in January of 2017 grew more than nine times compared to the same month in 2016, and between January 1 and August of 2017 FDI increased by 13, 5% compared to the balance a year ago, when it totaled 2,928 million dollars; foreign trade compared to the same quarter of 2016, in 2017 rose by 3.7%.

Status of franchises in Colombia

In the country, there are currently 443 franchises of both national and foreign origin, 47 in the beauty sector, 67 in specialist trade, 27 in training centers, 158 in food/ gastronomy (catering), 74 in fashion and 70 in the service sector.

There are 196 franchises of foreign origin that are currently established in Colombia, whose main country of origin is the United States, followed by Argentina, Brazil, Spain, Mexico, among others, in health and beauty, fashion, food/gastronomy and catering.

The franchise industry in Colombia has been booming for a couple of years, and this is mainly due to the fact that there have been various franchise projects promoted by public and private entities that have made this model known to the colombian population, in fact, the model of microfranchise for Colombia was developed thanks to an IDB project, where some colombian consulting firms developed the operational and process standardization part of that model, and it was established that microfranchises in this country would differentiate from the conventional franchises in the fact that they would not exceed an investment amount of more than 75 million pesos equivalent to USD 25,000 approximately. This amount is ideal for small and medium sizes investors. This might be an international or domestic franchise, but in other formats such as corners or small modules or mobile format unit franchises, requiring less investment.

To encourage the development of franchises in general, Franchise World Link would promote knowledge about franchising. Franchise World Link would help entrepreneurs who are interested in investing in Master franchises, Regional or Multi-Unit Franchises, and eventually creating alliances with different public and private entities.

Some cases of success of Colombian franchises
Servientrega
Created in 1982, is the leading messaging company in the country, with a presence in Ecuador, Peru, Spain, to name a few countries. Began to franchise in 1991, in this moment has more than 3,000 premises, having achieved great positioning in the country.

Totto
Created in 1987, the business idea is the design and commercialization of briefcases, accessories and clothing mainly for young people. It is one of the most successful franchises in the country, with presence in more than 40 countries, and 600 physical stores mainly in Latin America, 272 of which are located in Colombia, one of its largest projects in entering to the United States. As a franchise, it offers assistance in the area of marketing, profitability and the security of investing in a solid and recognized brand.

Sandwich Cubano
Created in 1978 by a Cuban settle in Cali, Colombia, was born as a small establishment selling sandwiches, in 1994 they opened more premises in that city, and for 1998 they granted their first franchise in Barranquilla, today they expanded their catalog of foods and also offer fast foods, salads, desserts, among others. at the moment it has 217 commercial establishments, only 9 are own and the other are franchises, also has presence in Panama and Miami.

Juan Valdez
Originated in 1950, and dedicated to the marketing of food and coffee products, it became a franchise in 2002. Currently, it has 300 stores worldwide, most located in Colombia, and in the country opens approximately 2 stores a month. Its franchises are part of the International Franchise Association (IFA), this association accredits experts in the franchise industry and endorses the services presented by the institutions belonging to that association. At the end of the first half of 2017, it invoiced more than 140,000 million pesos in Colombia.

Some cases of success of foreign franchises that have grown in Colombia
Cosechas
Franchise of Costa Rican origin, produces and sells fruit juices and vegetables in Colombia. Their key success factors are the original catalog of drinks they offer, the natural and nutritious concept, the location of their sales points and the quality of the products they work with. Arrived in Colombia in late 2012 and early 2013, invoiced 100,000 million Colombian pesos in 2016, and exceeds 500 points nationwide.

Subway
This franchise of American origin born in 1965, with a presence in 110 countries, offers sandwiches, cookies, drinks, breakfasts, among others, in some countries by cultural and religious impositions it changes its menu. In Colombia it landed in 1997; currently has 300 franchises in the national territory, and is present in 36 cities.

BodyBrite
The franchise of Spanish origin, born in 2011 and offers non-invasive aesthetic services such as laser hair removal, facial cleansing, body treatment, among others, in Colombia arrived between 2012 and 2013, and in less than a year of operation had 40 establishments, currently has more than 70 premises, and its success in the country is due to the low prices of its treatments, and the training and constant advice to its franchisees.

The future of the franchise in Colombia
For the next few years the arrival of various foreign franchises from all continents and the expansion of local franchises to other territories of the country previously unoccupied. One of the most anticipated franchises in Colombia this year was H & M, that arrived in the country in May of 2017, and expects to open more than 400 stores.

Other franchises that will arrive soon in the country, and that are partners of Franchise World Link, such as B.GOOD, of american origin, with its concept of organic and healthy fast food sees in Colombia the first destination country to enter the Latin market.

Colombia is certainly an ideal destination for all types of franchises, this type of business model came before the 90’s to stay, and to further boost the Colombian economy.

Info.colombia@franchiseworldlink.com