I am a Japanese man, living in Madrid, Spain. This Autumn, I had an opportunity to visit Tokyo. The seasonal flowers were blooming and they were sharing their great aroma with all parts of the nation’s capital. It was great environment to walk under excellent weather. I walked about 15 km everyday and could see the city inside out. The most impressive part I witnessed is that Tokyo became a truly international city; a number of foreign visitors are walking, not only tourist but also people working in Japan. At hotels and stores, receptionists were speaking English very well to serve customers. They used to be in panic when they had to help non-Japanese speaking customers but it is a completely different story now.

In addition to the people, a lot of foreign franchise businesses had been seen in the largest city in the world. Starbucks is having wonderful business there. The stores are packed everywhere. Especially, Starbucks Reserve Roastery Tokyo was an amazing place. This upgraded version of Starbucks exists only in Seattle, New York, Milan, Shanghai and Tokyo. The Tokyo store is the biggest among 5 stores (32,000 square feet) and has 4 floors. They roast coffee bean at the site, distributing great coffee aroma in the 1st floor with the coffee bar. This floor even has a bakery carrying products could go with coffee. 2nd floor is for TEAVANA, Starbucks’ tea brand. The tea bar was very sophisticated. The 3rd floor has a bar so that people can enjoy cocktails! A coffee bean packing machine and patio were at the 4th floor. I had their special filtered coffee and salami sandwiches with focaccia. The sandwiches were one of the best I ever had! Even for a person living in South Europe! No wonder that Starbucks boast over 1,400 stores in Japan. Starbucks used to have a partner in Japan. However, Starbucks HQ purchased their business in 2014 because their business was more than excellent. At that time, the sales were approximately $1,200 million and had approximately 1,000 stores. Other than the American coffee chain, I saw a lot of Taiwanese bubble tea stores such as Goncha, gourmet hamburger restaurants such as Shake Shack and European bakeries such as Paul. Clearly the foreign brands are establishing great names in Japan.

On the other hand, Japanese cultures are booming outside Japan. Especially the foods are being a standard chaice. Ippudo, a ramen restaurant franchise, is creating ramen boom in the world, opening the stores in all over Asia, the US and Europe. Coco Ichibanya is spreading Japanese style curry in the world and they will open even in India shortly. In the world of sweets, Beard Papa’s cream puff stores boast more than 200 stores outside Japan and Bake, a cheese tart store, is also opening the stores in many countries. It is not rare anymore that Japanese stores are having long queues. An interesting point is cream puff and tart are not originally from Japan. They enhanced products with their unique touches, as they did for electronics and cars. Other than foods, in the world of fast fashion, Uniqlo has about 1,400 stores outside Japan. In education, Kumon has more than 4 million students in 55 countries in addition to 1.6 million students in Japan. Needless to mention animations and games.

Japanese economy is 3rd largest in the world and the population is over 126 million. Tokyo, 13 million+ population, is the biggest city in the world. Franchise businesses are very active in Japan; 1,300+ franchise businesses have 260,000+ stores. Japanese service level higher than any other countries. In terms of services, they would improve the franchise systems. If you visit McDonald’s or Starbucks in Japan, you would know what I mean here. You would learn a different point of view through having Japanese franchise business in your country. Expecting Tokyo Olympics in 2020, Japan is international more than ever. It is time to have your brand in Japan and have a Japanese brand in your country.

Interested? Please contact Akira Okura at mailtoakira.okura@franchiseworldlink.com

Concepts from abroad often make franchise candidates dream about a new franchise concept for their own country. But one must study their chances of success in France.

You want to sell American burgers, Belgian waffles, Spanish tortillas? It’s time to think about it. After the American Steak ‘n Shake (in 2015) and Five Guys (in 2016), the Canadian franchise Copper Branch arrives in France with its fast-food vegan! As for waffles, the Belgian Waffle Factory has set up its first retail shop in France in 2018, such as the Spanish tapas network “Cañas y Tapas”, or the Italian decoration brand “Coincasa”. All recruited franchisees with the firm desire to replicate their success with the new franchisees. But before signing with a foreign concept, as attractive as it is, you have to make sure you ask the right questions. All of the new brands will not know the wonderful successes of the American Mac Do or the Spanish Mango in France.

Is the the franchisor solid enough?

“Personally, I will never accept to be the first franchisee hexagonal if the franchisor seats far, because my royalties will never cover the cost of the of a franchise coach in France”, asserts David Borgel, Country Manager France of Franchise World Link.

Samuel Burner of “L’Observatoire de la Franchise”, confirm the points of this international specialist.

“It’s important to have easily accessible referents.” It may be a French subsidiary, or a master franchise, a company that has bought the right to operate it at home.

“Even if legally, driving from abroad is enough, it is good that the master franchisee has opened his own test retail shop,” says David Borgel. Nor should it embark on an all-out expansion in the hope of fulfilling the objective clause which obliges it to ensure xxx numbers of openings per year or to pay so many royalties to the headquarters.

“He must also have the means to accompany you as foreign franchisor,” adds Charlotte Bellet, a lawyer at BMGB.

In what extent has the concept been locally adapted?

“What is your knowledge of the French market?” These questions are needed during talks with a foreign franchise network.

“The franchisor must know the typology of French cities, tastes, consumption patterns,” explains Samuel Burner. Be careful with sandwiches too fat, ready-to-wear inappropriate to our weather or our morphology…

A real estate network will have to recalculate its rates because the commission of an agency is about 5% in France, against 2 % the UK.

A Mexican brand will have to review its recipes, with fewer spices. No question, “to make neutral, it would be a mistake,” said Samuel Burner, for whom it takes “a differentiating concept” with a subtle mix of foreign markers and adaptations to the Hexagon. Also note the French standards that are very different from other countries: “It would be a shame to end up with goods blocked in customs,” warns Charlotte Bellet.

What about logistics?

The franchisor will have to make sure to recreate a supply circuit in France: “Perishable goods can suffer long journeys,” says Samuel Burner. And for the textile or costume jewelry, no question of waiting for a restocking by liner.

The customer wants novelty. “Make sure there is a buffer stock in France,”
says David Borgel. ”

And in any case, scrutinize the supply contract, especially the conditions in the event of loss or damage,” says Charlotte Bellet “Finally, see if the cost of transport and customs duties will allow you to keep tariffs competitive without taking too much of your margin.”

Are there any crippling clauses?

It sounds crazy, “but we still see plenty of franchise contracts written in English,” sighs Charlotte Bellet. Only commit to a DIP (Disclosure Document) and a translated contract! And make sure you have training and an operative manual in French.

Check also that the mark is well protected in France. “Franchisors are afraid of France, they do not always know the right, deemed more protective for the franchisee,” says the lawyer.

Beware therefore of the clauses which provide that in case of dispute, the foreign law will be applicable and that the competent court will be located in the franchisor’s country.

“To accept it blandly would be delusional: it amounts to signing without mastering the law that will apply, and without knowing the amount of damages that could claim the network, often hundreds of thousands of dollars in the United States.

” Unless you are well advised, or have the means to offer a French lawyer and another foreigner, you would not only have trouble attacking in case of litigation … but you could not even defend yourself!

In order to give more value to some of FWL customers, after a FWL pilot in the Philippines, we are pleased to announce our new partnership with BQB, who is a Customer (Mystery Shopping) and Employee Experience Expert.

When you want to grow a Global Franchise network, Customer and Employee experience is really key to have the same standards in all the Master Franchise countries.

BQB is on a mission to inspire franchisors to thrive and spiral up their profit by bringing more care into their businesses, making game changing decisions in their culture, enhancing their environments, increasing their employees’ engagement and loyal customers, through a more focused CX & EX Culture.

Listed Number 5 in the Top 30 Global Customer Service Gurus, Claire Boscq-Scott from BQB is an environment, people & customer relationships, Speaker, Adviser & trainer; empowering franchisors to make the game-changing decisions assessing, developing, implementing and measure EX & CX strategies through her Caring Service Culture programs.

Claire, is the author of 2 books, Thrive with the Hive and Thriving by Caring. We are all very excited to be working with Claire and offering her services to our International Franchisors, this is very much in line with our mission to always improve our service delivery and those of our Franchisors.

Franchise World Link, with 17 offices in the World and present in more than 40 countries, with a strong focus in Africa and Asia, since 2014, is specialized in helping investors to find international Master Franchise brands.

The day of “Revolution in the World of Retail” was held on the 19th of September in Barcelona, ​​Spain.

It was much more than an awards ceremony.

Two round tables were held, the first focused on “The importance of the Networking for the StartUps” where Christian Marion of French Tech, served as moderator of important players in the entrepreneurial sector with multidisciplinary profiles. Among the participants in this round table were Ricardo Rustarazo from Retail Trade, Marc Gallardo from RSM, Olivier Guerrero from Franchise World Link, Franch Mourge from Lunilo and Damien Jacquinet from Impacteo Digital.

The second table, “The ROI of recognition” was led by Frederic Castro from Digitalents, accompanied by Laura Torrents from Oikos Consultants, Agustí Molias from Smartcex, Xavier Cross from Aecoc, Miguel Capel from RSM and David Ortega from EADA Bussines School, all of You stressed the importance of making the teams participate in the recognitions that any company receives, thus favoring the team feeling and the value of their own talent.

After the round tables the awards were given.

The winners by categories were:

· HIPERMARKETS: Carrefour

· FRESH PRODUCTS: Carrefour

· SUPERMARKETS: LIDL

· ONLINE SUPERMARKETS: Eroski Online

· NATURAL COSMETICS: YvesRocher

· PERFUMS & COSMETICS: Sephora

· OPTICAL: General Optics

· LINGERIE: HunkeMöller

· FAMILY FASHION: Primark

· ONLINE FASHION: Asos

· DIY: Leroy Merlin

· FURNITURE, DECORATION & HOME TEXETIL: Ikea

· TAPAS & BREWERY: 100 Montaditos

· FAST FOOD: McDonald’s

· HAMBURGERS: TGB | The Good Burger

· HOME DELIVERY PIZZAS: Telepizza

· BIG STORES: Amazon

· MARKET PLACE: Amazon

· MULTIMEDIA, COMPUTERS & TELECOMMUNICATIONS: MediaMarkt

· ONLINE MULTIMEDIA, COMPUTERS & TELECOMMUNICATIONS: MediaMarkt

· SPORTS SHOPS: Decathlon

Original version (in Spanish).

The Best Franchise of the Year!

HOTEL FIRA CONGRESS – BARCELONA, SPAIN.
September 19th, 2018

Do not miss this opportunity, get your ticket to Franchise of the Year awards ceremony in Spain, Barcelona:

https://mejorcomerciodelaño.es/revolucion-mundo-del-retail-entrega-premios-mejor-comercio

One of the most anticipated events on the calendar of all Retailers and StartUps is the awards ceremony; and that of this year, 2018/19, promises to be a day of reflection and innovation, full of intrigue and emotion, but above all of high added value content.

The ceremony promises to be especially attractive, since in addition to the two awards of trophies there will be two round tables in one of the round table Franchise World Link will participate, each one oriented to a different theme and a live vote.

There are several candidates of merit for the Trade of the Year award, WebShop of the Year and Franchise of the Year, voted by consumers, and each of the favorites is about to mark a milestone.

Olivier Guerrero – CEO of Franchise World Link – is invited to participate in Franchise Seminar in Medellin, Colombia on the 25th and 26th of May 2018.

The organizer of the seminar is Expo Business Colombia.

Agenda includes the discussion of current topics in Franchise industry starting with how to obtain a franchise license to how to develop this business model for your own business.

Our specialists will talk about the different areas and show you how to expand your venture to a franchise model at a national and international level. We would like to take into account different areas of business development: legal, financial, marketing, technological, human resources. We will discuss the keys points about ensuring that your business model is profitable, growing and successful.

You can find more information about this event at:

Franchise World Link at The Twelfth International Conference on Digital Society and e-Governments

We are delighted to announce that Amirhossein Roshanzamir the director of Franchise World Link Regional Office in the Middle East has published a new paper titled “ Dilemmas of Branding for Start-ups” at The Twelfth International Conference on Digital Society and e-Governments – ICDS 2018 in Rome, Italy.

IARIA

Amir discusses the opportunities and challenges which start-ups face in building up their brands in the digital era and suggests a three stages modular and incremental approach to build a start-up’s brand from scratch. The copy of the paper can be downloaded from below link :

http://www.thinkmind.org/index.php?view=article&articleid=icds_2018_4_10_10044

At Franchise World Link we believe reputation and brand are the most important financial assets of any franchise business model. We are also keen on working and supporting start-ups, especially in the emerging markets since we consider them to be the engines of growth for addressing local problems through creative technologies and innovative solutions.

We congratulate Amir on publishing this research and looking forward to supporting and helping start-ups in the emerging markets where we are operating.

Please contact us for more information, if you are a start-up who wish to grow or a company who plan to expand globally through franchise or license model.

 

Franchise World Link participates in the First International Franchise Expo in Casablanca, Morocco

We are pleased to announce that the Franchise World Link, with 16 offices in the World and present in more than 40 countries, specialized in helping investors to find international Franchise brands, will be present at the International Franchise Expo to be held in Casablanca, 13th and 14th of April 2018 at the Hyatt Hotel.

Lamyae Belqadi, Country Manager Morocco based in Casablanca, commented “We are a growing country for Franchise and Morocco is an entry gate for Africa, our CEO Olivier Guerrero will be present in Casablanca during the event”

For more information please contact us: Lamyae Belqadi, Country Manager Morocco, Franchise World Link, lamyae.belqadi@franchiseworldlink.com, Tel: + 212 619 39 83 79, Fax: + 212 522 98 69 06, www.franchiseworldlink.com

How to Franchise in the Philippines

Franchise World Link – the innovative company aiming to connect players in the franchise industry worldwide in Europe, Asia, Africa, and North America – is pleased to announce the launch of their new country – Philippines.

Olivier Guerrero, CEO of Franchise World Link, shares, “we are happy to welcome the Philippines in the Franchise World Link Network. The Philippines is the 16th office for Franchise World Link, now covering 50 countries. The Philippine office will be managed by Maria Francesca de Leon and Aimee Flordeliza.”

The Philippines has a population over 100 million and is strategically located as a gateway to Southeast Asia. It is among the fastest growing economies in the world with a 6.7% GDP growth for 2017. Economic growth is consumer driven, fueled by Overseas Filipino worker remittances and growth in Business Outsourcing. The country is in a demographic sweet spot with the median age of 23 years.

Maria Francesca de Leon, Country Manager for the Philippines, shares her views on international franchise opportunities in the Philippines:

“‘The franchising industry in the Philippines has been active and dynamic since the early 1990s. Our country has both home-grown and foreign brands have succeeded in the franchise model, making the country attractive for both inbound and outbound projects. Filipino investors and consumers are well-travelled, exposed to international brands and are willing to spend money on lifestyle / aspirational products & services.”

Aimee Flordeliza, Country Manager for the Philippines, shares, “we are happy to be part of the Franchise World Link Network and are excited to help more international brands enter the Philippines. We believe that concepts related to Food & Beverage, Retail, and Health and Wellness are doing well in the country. We are also very hopeful to share great Filipino brands to other countries.”

For any business queries or help to establish presence in the Philippines and the region, or, if you would like to take your business international please contact Franchise World Link Philippines at info.philippines@franchiseworldlink.com

Franchise World Link – An international franchise broker, with a strong focus on developing franchise businesses in Europe, Africa and Asia is announcing the reopening of InXpress in France.
inXpress press release. Launching in France

 

Franchise World Link has been helping InXpress to recruit a New Country Manager for France. In 2018, new franchise units will open in key cities in France and in the future, InXpress plans to cover the full territory.

Olivier Guerrero, CEO, Franchise World Link commented “France is a key hub in Europe for logistics services and franchising is growing quickly in the country. This is why we have been working with InXpress to help them finding them a good Country Manager for France”.

About Franchise World Link

Operating in with 16 offices in the world, covering more than 45 countries; Franchise World Link aims to help international franchisors and entrepreneurs to grow their business in fast developing countries of Europe, Africa and Asia, where a large potential for franchise business opportunities is taking place today. We recruit top staff; we liaise investors and entrepreneurs with franchisors worldwide and help investors to access the large brands. We help with mergers and acquisitions in the franchise industry

www.franchiseworldlink.com

About InXpress

InXpress is a global network of over 300 franchisees that offer SMEs express, freight and mail services through world-class carriers that our customers know and trust.

The InXpress franchise opportunity gives individuals with business or management experience the platform to develop their existing skills to build a scalable and flexible business with high earning potential.

InXpress is the largest franchise based international transportation services provider in the world. Founded in 1999 and with annual system revenues in excess of $145 million USD in 2017, the company has a long history in managing successful businesses around the world. This is combined with the facilities and know-how to train and support franchisees in running a sales and business management franchise.

Now located in 14 countries, the multi award-winning business has its global headquarters in Manchester, UK.

www.inxpress.com

Colombia is the second exporter of flower species, the third largest coffee producer in the world, the first in Latin American coal reserves and in the first in production of emeralds in the world, and now, that peace has arrived in this country, the quality of life is improving, entrepreneurship is being encouraged, small and medium enterprises are projected to grow in small cities, and the country has already begun to grow in industrial, social and cultural terms, demonstrating that there is a little left of the image of war that it has had.

Colombia in economic terms

In 2016 during the peace process, according to figures from “La Revista Dinero” in its digital version, the construction sector grew 4.1% and obtained more than 1 trillion Colombian pesos (330 Billion USD) in profits and the manufacturing industry and financial institutions registered profits of just over 2 billion Colombian pesos (660 Million USD), and according to data released by the Banco de la República, FDI in the country grew 15.8% over the previous year, transport, agriculture and manufacturing surpassed the investment in 32%, also it is interesting the 122% increase in the electricity sector and 46.5% in communal services, and that Bogota, the Colombian capital, was positioned as the third city in Latin America that more generated direct jobs (approximately 5,000); confirming that Colombia is one of the most economically stable countries in Latin America.

Today, estimates predict that foreign investment will triple annually and reach USD 36 billion, compared to the USD 12 billion that come today. According to a DNP (National Planning Department) study, per capita income for Colombians would double in a decade from USD $ 6800 to USD $ 12,000, and economic growth of 1.1% and 1.9% annually, which means that in the coming years there will be a rebound in the sectors of construction, agriculture, tourism and industrial.

Figures released by the Banco de la República show that FDI in January of 2017 grew more than nine times compared to the same month in 2016, and between January 1 and August of 2017 FDI increased by 13, 5% compared to the balance a year ago, when it totaled 2,928 million dollars; foreign trade compared to the same quarter of 2016, in 2017 rose by 3.7%.

Status of franchises in Colombia

In the country, there are currently 443 franchises of both national and foreign origin, 47 in the beauty sector, 67 in specialist trade, 27 in training centers, 158 in food/ gastronomy (catering), 74 in fashion and 70 in the service sector.

There are 196 franchises of foreign origin that are currently established in Colombia, whose main country of origin is the United States, followed by Argentina, Brazil, Spain, Mexico, among others, in health and beauty, fashion, food/gastronomy and catering.

The franchise industry in Colombia has been booming for a couple of years, and this is mainly due to the fact that there have been various franchise projects promoted by public and private entities that have made this model known to the colombian population, in fact, the model of microfranchise for Colombia was developed thanks to an IDB project, where some colombian consulting firms developed the operational and process standardization part of that model, and it was established that microfranchises in this country would differentiate from the conventional franchises in the fact that they would not exceed an investment amount of more than 75 million pesos equivalent to USD 25,000 approximately. This amount is ideal for small and medium sizes investors. This might be an international or domestic franchise, but in other formats such as corners or small modules or mobile format unit franchises, requiring less investment.

To encourage the development of franchises in general, Franchise World Link would promote knowledge about franchising. Franchise World Link would help entrepreneurs who are interested in investing in Master franchises, Regional or Multi-Unit Franchises, and eventually creating alliances with different public and private entities.

Some cases of success of Colombian franchises
Servientrega
Created in 1982, is the leading messaging company in the country, with a presence in Ecuador, Peru, Spain, to name a few countries. Began to franchise in 1991, in this moment has more than 3,000 premises, having achieved great positioning in the country.

Totto
Created in 1987, the business idea is the design and commercialization of briefcases, accessories and clothing mainly for young people. It is one of the most successful franchises in the country, with presence in more than 40 countries, and 600 physical stores mainly in Latin America, 272 of which are located in Colombia, one of its largest projects in entering to the United States. As a franchise, it offers assistance in the area of marketing, profitability and the security of investing in a solid and recognized brand.

Sandwich Cubano
Created in 1978 by a Cuban settle in Cali, Colombia, was born as a small establishment selling sandwiches, in 1994 they opened more premises in that city, and for 1998 they granted their first franchise in Barranquilla, today they expanded their catalog of foods and also offer fast foods, salads, desserts, among others. at the moment it has 217 commercial establishments, only 9 are own and the other are franchises, also has presence in Panama and Miami.

Juan Valdez
Originated in 1950, and dedicated to the marketing of food and coffee products, it became a franchise in 2002. Currently, it has 300 stores worldwide, most located in Colombia, and in the country opens approximately 2 stores a month. Its franchises are part of the International Franchise Association (IFA), this association accredits experts in the franchise industry and endorses the services presented by the institutions belonging to that association. At the end of the first half of 2017, it invoiced more than 140,000 million pesos in Colombia.

Some cases of success of foreign franchises that have grown in Colombia
Cosechas
Franchise of Costa Rican origin, produces and sells fruit juices and vegetables in Colombia. Their key success factors are the original catalog of drinks they offer, the natural and nutritious concept, the location of their sales points and the quality of the products they work with. Arrived in Colombia in late 2012 and early 2013, invoiced 100,000 million Colombian pesos in 2016, and exceeds 500 points nationwide.

Subway
This franchise of American origin born in 1965, with a presence in 110 countries, offers sandwiches, cookies, drinks, breakfasts, among others, in some countries by cultural and religious impositions it changes its menu. In Colombia it landed in 1997; currently has 300 franchises in the national territory, and is present in 36 cities.

BodyBrite
The franchise of Spanish origin, born in 2011 and offers non-invasive aesthetic services such as laser hair removal, facial cleansing, body treatment, among others, in Colombia arrived between 2012 and 2013, and in less than a year of operation had 40 establishments, currently has more than 70 premises, and its success in the country is due to the low prices of its treatments, and the training and constant advice to its franchisees.

The future of the franchise in Colombia
For the next few years the arrival of various foreign franchises from all continents and the expansion of local franchises to other territories of the country previously unoccupied. One of the most anticipated franchises in Colombia this year was H & M, that arrived in the country in May of 2017, and expects to open more than 400 stores.

Other franchises that will arrive soon in the country, and that are partners of Franchise World Link, such as B.GOOD, of american origin, with its concept of organic and healthy fast food sees in Colombia the first destination country to enter the Latin market.

Colombia is certainly an ideal destination for all types of franchises, this type of business model came before the 90’s to stay, and to further boost the Colombian economy.

Info.colombia@franchiseworldlink.com